Apple Acknowledges iPhone Is Struggling With A Serious Issue

Apple reportedly admits major bug in some iPhone 7 and 7 Plus models

Shortly after the iPhone X's release, a user on Reddit had shared his experience with the rear camera and Face ID failing simultaneously. In a leaked internal document obtained by Mac Rumors, the Cupertino giant has warned Apple Authorized Service Providers that iOS 11.3 and iOS 11.3.1 has been plaguing some devices. It seems that Apple has acknowledged the problem; a new report suggests that the business has delivered a support document to retail shops and authorised service suppliers, which said the practice of handling the customers that are experiencing problems with the Face ID.

The tech giant reportedly has sent a support document to retailers and authorised service centres addressing this issue.

Some of the affected users have already took to Reddit and Twitter to report the issue. According to document, if the issue is still there, the whole unit should be replaced. Explaining the complexity of the iPhone X setup, a Genius Bar technician explained to an iPhone X user on how the rear camera and Face ID's True Depth camera are connected. The lenses differ on what they do.

Officer, suspect killed after shootout in Indiana
When the state police investigation is complete, it will be submitted to the Vigo County Prosecutor's Office for review. The death is the first in the line of duty by an officer with the Terre Haute Police Department since July 11, 2011.

Apple hasn't launched an official fix program or admitted to any Face ID issues publicly, which is a bit suspect since this seems like something all iPhone X owners should be aware about. The front-facing camera also worked fine but not the FaceID.

Apple hasn't publicly spoken about the issue pertaining to the microphone. It's not easy to speculate as it could be a software issue or a hardware issue.

The latest guideline would surely boost the confidence of buyers in Apple's flagship. "While we are talking about FaceID, it is worth mentioning that all three rumoured iPhone devices that are expected to arrive later this year, are said to feature FaceID and the 'notch" on the display. Apple always had high hopes for the iPhone X even when the analysts were on the verge of dismissing the mega-sized phone for raking in a lower than expected sales number. Unexpectedly, the iPhone 7 was in the fourth spot followed by Xiaomi Redmi 5A and the recently launched Galaxy S9. At the time, the company said that the iPhone X was selling better than many analysts had forecast.

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