Google Home and Chromecast suffer massive global outage

Google Home and Chromecast Down Due to Technical Issue Affecting Users Globally

In short, if you ask Google Home a question, Google will not be able to help you.

Google confirmed there's a problem with both their smart speakers and the Chromecast, the plug-in video casting dongle for televisions.

Experiencing service issues with your Google Home series of devices or Chromecast dongles?

The problem in case of Chromecast was noticed by the users this morning on the Chromecast Product Forum.

But what's odd is that this bug isn't affecting everyone or every Google Home / Chromecast. Google has confirmed that Google Home and Chromecast are down for "some" of its users and that it's investigating the issue. Google, however, refused to confirm the cause of the outage and whether or not it was associated with a broken software patch.

Devices affected by the problem have consequentially lost their normal functions.

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The smart speakers house the artificial intelligence-powered Google Assistant which responds to voice commands and requests.

The malfunction comes a day after the Home speakers began handling Spanish-language queries. If they tried to reset the device, it would sometimes fail to reboot. It wasn't just the Google Home that was affected either, with the Home Mini and Home Max also seeing downtime. Those who wanted to get the fix sooner could manually reboot their devices, said Google.

Update: Google has a fix ready, and has promised to automatically deploy it within six hours (as of roughly 6PM Eastern).

We've reached out to Google for comment, and we will update this article if and when we receive a response as well as when the issue is resolved.

We can't say for sure how many devices aren't working, but it seems to be pretty widespread.

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