British Airways apologises after data breach

British Airways said his behaviour was

In a statement the airline said the breach has now been resolved but that the personal details of around 380,000 customers who made bookings between the 21st August and 5th September were comprised.

Another BA customer, Stephanie Jowers, said she contacted the airline hours before the hack was announced to query a suspicious charge on her account but was not informed it could have been compromised.

In terms of compensation, BA said they would be in touch with customers "and will manage any claims on an individual basis".

"No, our data is encrypted", he said.

British Airways has stated that it is investigating the theft of data of its customers from the website and mobile app "as a matter of urgency".

The airline is advising those customers to contact their bank or card provider and follow their advice.

Some angry travellers complained to Britain's Press Association that they had already noted bogus activity on credit cards that had been used to make British Airways bookings during the time when the breach was undetected.

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Under a new European Union data protection law introduced this year, companies that don't protect their customers from privacy and data breaches can be fined as much as 4 percent of their annual global revenue. "We discovered that something had happened, and immediately we began to work", he said.

"Atrocious that I had to find out about this via news and twitter", he tweeted.

Additionally, Alex Cruz, the chief executive of British Airways, said that the hackers carried out a "sophisticated, malicious criminal attack" on the website.

It was unclear how many people were affected.

Have you booked with the airline in the last few weeks?

Consumer advice website MoneySavingExpert says customers should monitor bank and credit card statements closely for signs of possible fraudulent activity.

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